For our consumer and small business customers impacted by the Getty wildfire in California, beginning October 29 through November 3, Verizon is providing unlimited calling, texting and data to affected communities impacted in Los Angeles County.
What you need to know:
Verizon consumer (prepaid and postpaid) and small business customers impacted by the Getty wildfire will receive unlimited calling, texting and data 10/29 - 11/3
Our Verizon Response Team is available 24/7 to coordinate with first responders
Verizon’s network remains unaffected by the wildfires
Our Verizon Response Team is available 24/7 to coordinate with first responders. We are mobilizing charging stations, devices, special equipment, emergency vehicles and more to support local, state and federal agencies. First responder customers with wireless priority service should utilize *272 when placing calls.
Verizon retail stores may be closed or have reduced hours due to the wildfires and power outages. You can find the nearest one that’s open by visiting: https://www.verizonwireless.com/stores/.
Verizon customers can help the American Red Cross in their disaster relief efforts by texting the word REDCROSS to 90999 and $10 will be added to their Verizon Wireless bill. Anyone looking to help a Verizon team member impacted by the wildfires can donate to the V2V Fund by texting 501501 with “VtoV” to donate $10 or “PLEDGE” to donate $25.
Customers can verify eligibility for call/text/data relief by entering their zip code here: https://www.verizonwireless.com/featured/relief/.
Here’s where our Network stands:
Verizon’s network remains unaffected by the Tick, Kincade, and Getty wildfires.
With regards to the newest public safety power shutoff, we are doing everything we can to minimize its impact. However, there may be discrete areas of our network that experience service disruption or degradation, due to topographical and other technological constraints that prevent the deployment of backup power or other resources to a particular cell site.
Verizon’s Support of Local Relief Efforts:
Verizon is assisting with relief efforts by providing wireless phones, charging stations, and jetpacks to the following evacuation shelters and organizations:
Sonoma County Fairgrounds - Santa Rosa
Veterans Memorial Hall - Santa Rosa
Sonoma-Marin Fairgrounds - Petaluma
Veterans Memorial Hall - Petaluma
Petaluma Valley Baptist Church
New Life Christian Church
Napa Valley Community College
Crosswalk Church - Napa
World Central Kitchen