Text To 911 Services Now Available In Los Angeles County
Los Angeles County residents in need of emergency services are now able to send a text message to 911 when voice calls are not possible.
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Mobile users in Los Angeles County, have the ability to send text messages to 9-1-1, giving hearing and speech impaired residents, or those in situations where it is too dangerous to dial 9-1-1, a potentially lifesaving option.
How to Text to 9-1-1 in an Emergency:
• Please only use Text to 9-1-1 as a last resort. Call if you can—text if you can't. • Enter the numbers “911” in the “To” field. Do not include any other recipients. • The first text message to 9-1-1 should be brief and contain the location of the emergency and the type of assistance you need (Police, Fire, or Medical). • Text in simple words—do not use abbreviations, acronyms or emojis. Do not include photos or videos. Texts must be in English. • Push the “Send” button. • Be prepared to answer questions and follow instructions from the 9-1-1 dispatcher. Below are a few things you need to know about Text to 9-1-1: • Do not send a test text to the system. Keep the system open to receive emergency texts only. • A text or data plan is required to send a Text to 9-1-1 message. • Text to 9-1-1 location accuracy varies by cell phone provider and may be unreliable. Text to 9-1-1 is not available if your phone is roaming. • If Text to 9-1-1 is not available or is temporarily unavailable, you will receive a bounce back message: "Text is not available, please make a voice call to 9-1-1." • If you are deaf, hard-of-hearing or speech disabled, and Text to 9-1-1 is not available, use a TTY or telecommunications relay service, if available. • Please do not text and drive.